Privacy Policy

Last Updated: April 13, 2026

At yomishine ("we", "us", or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our yomishine service for power outage detection or laundry appliance monitoring ("Service").

1. Information We Collect

1.1 Information You Provide During Registration

• Device Serial Number (SN): Unique identifier of your device(The device will upload automatically)
• Contact Information:
  • Phone number(s) for SMS notifications
  • Email address(es) for optional email notifications (if supported)
• Device Configuration:
  • WiFi network name (SSID) used to connect your device
  • Device name/label (optional)
• Account Information: Any other information you provide when registering your device

1.2 Device and Event Data Automatically Collected

When your device is active and connected to the Service, we automatically collect and process the following data:

• Power Outage Events: Report when power is lost and restored at the monitored electrical outlet
• Laundry Cycle Events: Report when your monitored washing machine or dryer completes a cycle
• Device Status Data:
  • Current power status (power on/off)
  • WiFi connectivity status and signal strength
  • Device online/offline status

1.3 Technical and Usage Data

• Device Information: Device model, firmware version, and configuration data
• Usage Data: How you interact with the Service, including registration timestamps, notification history
• SMS Delivery Data: Status of SMS message delivery attempts

2. How We Use Your Information

We use the collected information for the following purposes:

• Core Service Delivery:
  • Detect and send notifications for power outages and restorations
  • Detect and send notifications for laundry cycle completion
  • Monitor your device's online status and connectivity
• Service Improvement:
  • Improve power outage and laundry detection algorithms
  • Troubleshoot device connectivity or performance issues
  • Develop new features and services
• Customer Support: Respond to your inquiries, provide technical assistance, and resolve disputes
• Service Operations: Send service-related notices (e.g., maintenance alerts, policy updates)
• Analytics and Statistics: Analyze aggregated and anonymized data to understand usage patterns and improve our products
• Legal Compliance: Comply with applicable laws, regulations, and legal process

3. SMS/Text Message Communications

3.1 Message Types

If you provide your phone number, we will send you SMS messages for the following purposes:

• Power Outage Notifications: When the device detects that electrical power has been lost at the monitored outlet
• Power Restoration Notifications: When electrical power is restored
• Laundry Completion Notifications: When your monitored washing machine or dryer completes its cycle
• Device Alerts: Low battery warnings, WiFi disconnection alerts, or other device status updates

3.2 Message Frequency

Message frequency varies based on real-world events at your monitored location. You may receive:

• Multiple messages on days with frequent power fluctuations or laundry use
• No messages during periods of stable power or no laundry activity

There is no fixed number of messages per week. The frequency depends entirely on your specific situation.

3.3 Opt-Out and Control

You can opt out of SMS notifications at any time by:

• Replying "STOP" to any SMS message from yomishine
• Contacting customer support at support@yomishine.com

For help, reply "HELP" or contact us via email. Standard SMS message and data rates from your mobile carrier may apply.

4. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

4.1 Service Providers

• SMS Gateway Providers: To deliver SMS notifications to your phone number. These providers receive your phone number and message content solely for delivery purposes.
• Cloud Hosting Providers: To store your account data and device information on secure servers.
• Analytics Services: To receive aggregated, anonymized usage statistics (no personal identifiers included).

All service providers are contractually obligated to protect your information and use it only as directed.

4.2 Legal and Safety Disclosures

We may disclose your information if we believe it is necessary to:

• Comply with applicable laws, regulations, or legal process
• Protect the rights, property, or safety of product, our users, or the public

4.3 Business Transfers

If we undergoes a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of such a change via email or prominent notice on our website.

4.4 Device Ownership Transfer

If you sell or transfer your device to another person or return, you must remove it from your account. Upon proper removal, your device data will be disassociated from your account. The new owner must register the device under their own account and provide their own contact information.

5. Data Retention

• Account Data: Your account information (name, contact details, registered devices) is retained until you request account deletion.
• Event History: Power outage and laundry event logs are retained for up to 7 days to provide historical data and service improvement.
• Device Status Data: Online status, connectivity logs, and technical metrics are retained for up to 90 days for troubleshooting purposes.
• SMS Delivery Records: Message delivery status is retained for 30 days to ensure service quality and troubleshoot delivery issues.

You may request deletion of your account and personal data at any time by contacting support@yomishine.com. Upon deletion, we will remove your personally identifiable information from our active systems, though some data may be retained in backup archives for a limited period as required by law or for disaster recovery.

6. Data Security

We implement industry-standard technical and organizational measures to protect your information, including:

• Secure storage of personal data with access controls
• Regular security assessments and vulnerability testing
• Restricted employee access to personal information on a need-to-know basis
• Secure data centers with physical and network protections

Important: While we strive to protect your information, no method of electronic storage or transmission is 100% secure. You should also protect your account credentials and avoid sharing your details. System cannot guarantee absolute security.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your account and associated personal data
• Opt-Out of SMS: Discontinue SMS notifications at any time by replying "STOP"
• Portability: Request a machine-readable copy of your data in certain circumstances
• Withdraw Consent: Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, contact us at support@yomishine.com. We will respond to your request within a reasonable timeframe and as required by applicable law.

8. All data processing and storage are in the United States

yomishine cloud deployment is in the United States. Your information is completely stored and processed on servers located in the United States. By using the Service.

9. Children's Privacy

The Service is designed for general consumer use and is not targeted at children under 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete such information. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Third-Party Links and Services

The Service may include links to third-party websites or services (such as your WiFi router's admin interface or mobile carrier support pages). We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Posting the updated Privacy Policy on this page with a revised "Last Updated" date
• Sending a notification to your registered email address (if provided)

Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

12. Data Retention Summary

Data Category	Retention Period	Purpose
Account & Contact Info	Until account deletion	Service delivery, user identification
Power/Laundry Events	7 days	Event history, service improvement
Device Status Logs	90 days	Troubleshooting, diagnostics
SMS Delivery Records	30 days	Delivery verification, quality assurance