YomiSmart Privacy Policy
This Privacy Policy explains how YomiSmart ("YomiSmart", "we", "us", or "our") collects, uses, discloses, and protects information when you use the YomiSmart mobile application, connected devices, websites, and related services (collectively, the "Services").
YomiSmart is designed to help users add, monitor, and manage supported smart home devices, including power outage alarms and appliance monitoring devices. By using the Services, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
We collect information that is necessary to provide, secure, and improve the Services. The types of information may include:
- Account information: email address, phone number where supported, nickname, user ID, authentication tokens, and account settings.
- Device information: device serial number, MAC address or device identifier, device model, device type, device name, firmware-related information, online/offline status, signal strength, configuration status, and timestamps such as added time and last seen time.
- Device usage and event data: device state, alarm state, power-related readings, appliance monitoring settings, commands sent to devices, command status, alert events, and notification preferences.
- Setup information: Wi-Fi network name and Wi-Fi password that you enter during device setup. This information is used to configure your device. The app does not intentionally store your Wi-Fi password locally after setup.
- Sharing information: account identifiers used when you share device access with another user or manage shared access.
- Push notification information: notification permission status, platform, push notification token, app version, locale, time zone, and mobile device model where needed to deliver notifications, manage account devices, and troubleshoot delivery issues.
- Alert delivery contact information: phone numbers and email addresses that you choose to add for device alarm notifications, together with related notification settings, delivery preferences, verification status, delivery attempts, timestamps, and troubleshooting records.
- Technical and diagnostic information: IP address, app version, operating system, device model, request metadata, crash information, logs, and similar diagnostic data.
2. Push Notification Services
Push notifications are delivered through platform-specific services:
- Apple Push Notification service (APNs): on iOS devices, YomiSmart sends device alerts and service notifications via APNs. Apple processes device tokens on our behalf as a data processor. For more information, see Apple's User Notifications documentation.
- Firebase Cloud Messaging (FCM): on Android devices, YomiSmart may use Firebase Cloud Messaging to deliver push notifications. Google processes device tokens and notification payloads as a data processor on our behalf. For more information, see Firebase Privacy and Security.
Notification delivery may depend on third-party platform availability, network conditions, and your device settings. We do not control APNs, FCM, or your device's notification behavior.
3. How We Use Information
We use information for the following purposes:
- To create and manage your account, authenticate you, and keep you signed in.
- To add, bind, configure, monitor, control, rename, share, and remove supported devices.
- To show current device status, alert status, and historical timestamps in the app.
- To send service messages, security messages, device alerts, and push notifications according to your settings and operating system permissions.
- To send device alarm notifications to the phone numbers or email addresses you provide, such as SMS messages or email alerts for supported alarm events.
- To operate, maintain, troubleshoot, protect, and improve the Services.
- To prevent fraud, abuse, unauthorized access, and security incidents.
- To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
4. Wi-Fi Setup Data
During device setup, you may enter your home Wi-Fi network name and password. The app sends this setup information to the device through a local connection so that the device can connect to your network. YomiSmart does not use your Wi-Fi password for advertising or profiling. You should only configure devices on networks that you own or are authorized to use.
5. App Permissions
The app may request permissions depending on your device and operating system:
- Local network or Wi-Fi related access: used to discover or communicate with a device during setup.
- Notifications: used to send device alerts and service notifications if you choose to enable them.
- Phone and email alarm contacts: used only when you add them in the app for alarm notification delivery. You may update or remove these contacts in the app where supported.
- Internet access: used to connect to YomiSmart services, authenticate your account, and synchronize device status.
You can manage these permissions through your device settings. Some features may not work if required permissions are disabled.
6. How We Share Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers: with vendors that help us provide hosting, authentication, infrastructure, security, customer support, SMS delivery, email delivery, or push notification delivery.
- Other users you authorize: when you share device access, relevant device information and permissions may be visible to the invited user.
- Legal and safety reasons: when required by law or when necessary to protect users, our rights, security, or the integrity of the Services.
- Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate confidentiality and privacy protections.
7. Data Retention
We retain information for as long as necessary to provide the Services, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect the security of the Services. Device event logs and diagnostic records may be retained for a limited period to support troubleshooting, reliability, and security.
Alarm notification phone numbers, email addresses, related settings, and delivery records are retained only for as long as needed to provide notification delivery, troubleshooting, security, legal compliance, or other legitimate business purposes. When you remove a device, delete your account, or remove these contacts where supported, we delete or de-identify the related contact information unless retention is required or permitted by law.
8. Your Choices and Rights
Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, or to object to or restrict certain processing. You may also:
- Update certain account or device information in the app.
- Disable push notifications in the app or through your device settings.
- Update or remove phone numbers and email addresses used for alarm notifications where the app provides those settings.
- Remove a device from your account where supported.
- Request account deletion and deletion of associated personal information by contacting us.
9. Account Deletion
If you request deletion of your account, we will delete or de-identify personal information associated with your account unless we need to retain certain information for legal, security, fraud prevention, dispute resolution, or legitimate business purposes. After deletion, you may lose access to your devices, settings, history, sharing relationships, and notifications.
Account deletion also removes or de-identifies alarm notification phone numbers and email addresses associated with your account, subject to the retention limits described above.
10. Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, and alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. International Transfers
Your information may be processed and stored in countries or regions other than where you live. Where required, we use appropriate safeguards for cross-border transfers of personal information.
12. Children's Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can take appropriate action.
13. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will provide notice as required by applicable law, such as by updating the date above, posting a notice, or notifying you through the app.
14. Contact Us
If you have questions, requests, or complaints about this Privacy Policy or our privacy practices, please contact us at support@yomishine.com.